Frequently Asked Questions
Starting therapy often comes with questions — and that's completely normal. Below, you'll find answers to some of the things people most often ask before booking a first session with Andrea Pastoor Psychotherapy in Maple Ridge, BC. If you don't see what you're looking for, please don't hesitate to reach out directly.
The first session is an opportunity to get to know each other. We will explore what brings you to therapy, your goals, and any relevant background information. You are welcome to share at your own pace.
Standard sessions are typically 50 minutes, depending on the service provided. They are booked for a full hour and the last 10 minutes are used for the therapist to work on clinical progress notes.
Session frequency varies based on your needs and goals. Many clients begin weekly and adjust over time as progress is made.
Yes, I offer both in-person and virtual therapy sessions, depending on client preference and availability.
Yes I offer direct billing through the Jane App which covers the majority of insurance providers including Pacific Blue Cross, Manulife etc.
Therapy can be helpful if you are feeling overwhelmed, stuck, or seeking support with emotional, relational, or life challenges. You don’t need to be in crisis to benefit from counselling.
Counselling and psychotherapy are very similar and are often used interchangeably. Both involve a therapeutic relationship that supports individuals in exploring emotions, experiences, patterns, and challenges to improve overall well-being.
In British Columbia, Registered Clinical Counsellors (RCCs) are required to meet specific graduate-level education, clinical training, and ethical standards through a professional association, helping ensure a consistent level of competency and accountability.
At present, the term “Counsellor” is not regulated in B.C., meaning it can be used by individuals with varying levels of training and experience. This can make qualifications less clear for the public.
With anticipated regulatory changes, RCCs are expected to transition to the protected title of Psychotherapist around 2027, which will further standardize education and training requirements across the profession.
How I Support You
Just as every root system grows differently depending on the ground it's given, every person, couple, and family I work with needs something a little different. My practice is built around five areas of focused care — each offered with the same steady presence, compassion, and collaborative spirit, whether we meet in person in Maple Ridge or virtually from wherever you are.
